Here's what our customers has to say about us. All comments posted negative or positive.

-------------------------------------------------------------------------------- Order: 7174 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They offered the best price on the internet for a Limited Edition Lladro. Communication was very good. Despatch was very prompt. Packaging was excellent and more than adequate to protect a large porcelain piece. The item was as described. I would definitely go to them again as my first choice supplier for such items.

-------------------------------------------------------------------------------- Order: 7155 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very fast response to my request for a replacment part and most helpful . Kept me updated on my order and shipment arrived before due date . Great company to work with .

-------------------------------------------------------------------------------- Order: 7150 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7148 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7144 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7135 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7116 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I would definitely recommend Montinas to friends and family and will certainly be using them again.

-------------------------------------------------------------------------------- Order: 7110 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very pleasant experience when shopping at this store. The staff is service oriented and very helpful. The item was shipped to me in Russia. Definitely recommend to others, and will shop here again.

-------------------------------------------------------------------------------- Order: 7097 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7066 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7064 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent service.

-------------------------------------------------------------------------------- Order: 7052 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Quick courteous and friendly response, quotation included photographs to ensure it was the correct item. Can thoroughly reccommend.

-------------------------------------------------------------------------------- Order: 7046 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great service, incredibly fast shipping, item packaged really well, best price I found anywhere. Friendly and knowledgable staff with good communications throughout process. Could not have been an easier or better experience. Highly recommend this seller !!

-------------------------------------------------------------------------------- Order: 7042 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7035 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent dealer - everything fine - great wrapping - perfect condition - always a pleasure to buy from !!!

-------------------------------------------------------------------------------- Order: 7032 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7031 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 7029 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Purchased the item at a very competitive price and their service was excellent. The best part was delivery in 2 days after shipping and extremely well packaged. I highly recommend this site!!!

-------------------------------------------------------------------------------- Order: 7026 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: Be aware of foreign transaction fees, on both your credit card and the vendor.

-------------------------------------------------------------------------------- Order: 7024 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is the most reliable shop which I have ever come across. I was impressed by their packaging for fragile items. All my online subscriptions arrived safely in Hong Kong. Besides, they provided excellent customer service round the clock. I fervently recommend this shop to people around the globe.

-------------------------------------------------------------------------------- Order: 7012 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Exchange Rate was a little consevative

-------------------------------------------------------------------------------- Order: 7007 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6999 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I couldn't be happier. Montinas were just wonderful.

-------------------------------------------------------------------------------- Order: 6998 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Everything worked out fine - THANKS !!!

-------------------------------------------------------------------------------- Order: 6972 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Everything was PERFECT! It couldn't have been easier to purchase a Lladro. And the price was exceptional. I have given the web site to lots of friends and family.

-------------------------------------------------------------------------------- Order: 6968 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6953 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: All was great, fast etc. Will definately do business with in the future & recommend to others.

-------------------------------------------------------------------------------- Order: 6947 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6937 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: i recieved an excellent service,and will have no hesitation in using or recomending montinas in the future.

-------------------------------------------------------------------------------- Order: 6920 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was the best mail-order shopping experience I've ever had.

-------------------------------------------------------------------------------- Order: 6911 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is an wonderful shopping experience. I definitely will come visit often and recommend this website to my friends.

-------------------------------------------------------------------------------- Order: 6900 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6896 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent Service and Extremely fast delivery!! I would definitely buy from this store again.

-------------------------------------------------------------------------------- Order: 6895 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Since the price was the best I could find, I was anticipating a hidden "catch" at some point in this international transaction. There was none! Quite simply, the price, shipping, handling, and customer service were excellent. There is a sprawling Lladro' store available in Beverly Hills / USA, but Lladro' is a Spanish treasure. Shipped direct from Spain, it is endearingly labeled "Fragil!" : )

-------------------------------------------------------------------------------- Order: 6891 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: For a single fixed "to your door" price even including insurance you are receiving brand new official merchandice and if there were any issues with the quality - they have spares that they can send to replace defectives. I found several on eBay and all were with in $20 of these and most were single pieces many with out original boxes. This company is like the factory warehouse and my items were received from Spain in 3 business days from placing the order and in professionally packed original boxes. It just does not get any better than this as a source for these items. And unless you can find some locally for more than 25% less - you are taking an unnecessary risk. I shopped for several months - this is the best source and they produced as expected and advertized.

-------------------------------------------------------------------------------- Order: 6883 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I AM EXTREMELY PLEASED WITH THE SERVICE AND PURCHASE.

-------------------------------------------------------------------------------- Order: 6882 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Montinas' sales,service and communications are of the highest standard and I would recommend to everyone. Sandra A.

-------------------------------------------------------------------------------- Order: 6879 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6873 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I recently purchased a Lladro piece from Montinas and found their service and communications to be of the highest standard. My piece was expertly packed and promptly delivered safely and in first class condition. My experiance dealing with Montinas was a total pleasure and I intend to purchase again from them. 100% satisfied in all areas. Regards, Ms Abbey.

-------------------------------------------------------------------------------- Order: 6863 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6861 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was delighted with my purchase, I ordered one day, and the parcel arrived at about 1pm the following day ! This item was my partner's favourite piece of porcelain and we had had the piece for about 10 years, so when I broke this, we were devastated. It was so good to be able to replace this discontinued piece, and to have it so quickly Many thanks

-------------------------------------------------------------------------------- Order: 6855 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: It was a wonderful experience. I will use them from now on.

-------------------------------------------------------------------------------- Order: 6846 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very impressed by the professional way this company does business. The item I purchased arrived safely & the tracking code to watch its progress was great. I was amazed at the speed of the delivery from the time I ordered it to its safe arrival.Well done , keep up the good work.

-------------------------------------------------------------------------------- Order: 6840 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Subjekt: a retired figurine. Really a great job. Kompetent and friendly customer service. No german store was able to deliver. Not so in this case. Ordered on wednesday, delivered, perfect packed, on thursday.

-------------------------------------------------------------------------------- Order: 6838 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6824 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Outstanding all around! This is a great place to shop! My purchase arrived in 4 days from Spain in perfect condition. Thanks!

-------------------------------------------------------------------------------- Order: 6822 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great transaction. Excellent communication. I cannot say enough good things about this dealer.

-------------------------------------------------------------------------------- Order: 6797 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6795 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I would just like to say a big thank you for a number of reasons > > 1) The assistance on finding this figurine. > 2) The communication by e-mail was excellent, You kept me informed all the > time. > 3) The despatch and arrival of this figurine was very prompt, I could not > believe it only had taken a day to arrive here, > 4) Figurine was so well packed. > > I am so please with the ornament, my dad will be delighted with this,when > he open's it on Christmas Day, as he had liked this since he saw it in > Spain a few years ago. > > Once again, a big thank you for all your assistance, and when I want > another Lladro ornament, I will definitely will be contacting you again. > > Merry Christmas

-------------------------------------------------------------------------------- Order: 6780 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have not opened the box yet as it is wrapped and is a christmas gift but up to this point the service has been great. I appreciate them letting me know when my package was shipped and provided the tracking number and gave me updates. I arrived quickly and the order was easy. I hope it arrived in one piece.

-------------------------------------------------------------------------------- Order: 6777 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: You couldn't get any better. It was a snap to order and I received an e-mail from Montinas saying my order was being processed the same day. I received my Lladro in a matter of days which totally surprised me. This is why I rated them excellent for everything. Thanks again Lee

-------------------------------------------------------------------------------- Order: 6752 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Confirmation of order and shipping were prompt and clear. The order arrived carefully packed and safe in its container from Spain within a week.

-------------------------------------------------------------------------------- Order: 6751 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: No problems. Everything went smoothly. Delivery was made without any problem.

-------------------------------------------------------------------------------- Order: 6749 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fantistic service with free shipping. Excellent prices even on hard to find discontinued Lladro items. A real winner in every category.

-------------------------------------------------------------------------------- Order: 6744 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thanks for providing such excellent service. You stated that I would receive the figurine on Friday, and I did. I can't believe it. Will shop with you again in the coming months. RL USA

-------------------------------------------------------------------------------- Order: 6726 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Really pleased and impressed with the quick and efficient service I received. Many thanks.

-------------------------------------------------------------------------------- Order: 6712 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A very pleasant shopping experience.

-------------------------------------------------------------------------------- Order: 6710 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great communication, no hassles, everyone polite and friendly, quick service and no hassle postage. A credit to all, would recommend to anyone.

-------------------------------------------------------------------------------- Order: 6707 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6706 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A really class outfit. I would recommend this firm to anyone and everyone. The service was great; ease of ordering was terrific; quick response was awesome; price was very good; shipping timely and rapid. What more can I say. LRH California USA

-------------------------------------------------------------------------------- Order: 6703 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6696 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6690 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant kept in constant communication with me regarding my order and after it shipped. I received it immediately, packaged with utmost care.

-------------------------------------------------------------------------------- Order: 6686 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was a little apprehensive about placing this order with Montinas but my experience was absolutely perfect in every way. My order arrived to the US in just days in excellent condition. I highly recommend them!

-------------------------------------------------------------------------------- Order: 6682 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellant service and a delight to purchase from. Every care taken to satisfy the customer Thank you

-------------------------------------------------------------------------------- Order: 6677 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: all round an excellent transaction which in my opinion could not be bettered. I look forward to trading again, highly rec

-------------------------------------------------------------------------------- Order: 6675 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The quickest and easiest way to buy Lladro outside of Valencia, thanks. Nicely packaged too.

-------------------------------------------------------------------------------- Order: 6655 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6646 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent merchant to deal with. Wonderful communication. Fast shipping. Will definately deal with them again.

-------------------------------------------------------------------------------- Order: 6634 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have made my first purchase with Montinas, it was simple to use and the service was very prompt. I would definitely recommend this site to others. Prices were also significantly less than other sites.

-------------------------------------------------------------------------------- Order: 6630 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: kept informed throughout on cost and delivery very well packed excellent service would highly recommend

-------------------------------------------------------------------------------- Order: 6608 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: excellent communications fast efficient delivery of item would highly recommend

-------------------------------------------------------------------------------- Order: 6602 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Absolutely fabulous service from point of contact to delivery. From my initial contact on Monday, my piece of Lladro arrived with me on Wednesday morning. I would highly recommend using this dealer.

-------------------------------------------------------------------------------- Order: 6592 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Everything from ease of order to final shipment was easier and more prompt than I ever imagined. Piece arrived in perfect condition several days before I exected it.

-------------------------------------------------------------------------------- Order: 6553 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6547 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Possibly the best on-line service we have used to date. Absolutely trustworthy.

-------------------------------------------------------------------------------- Order: 6538 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I had occasion to email this company prior to my decision to order and was extremely impressed by the very quick response times . Prices at this company were better than any other online shops however, it was due to the email professionalism that I decided to shop online here. Lower prices are important but customer service is even more important. I placed my online order late Thursday afternoon - which was just after midnight in Spain and received response quickly that my order had been received. By mid morning Friday - my time - I received the courier and tracking information. My order arrived in Canada just before 12 noon on Monday - my package was on route less than one full business day ! I was so impressed at the speed in which I received my order - amazing. My order was extremely well packaged to ensure the fragile contents would be safe. You will be nothing but impressed with the service, price and product of this company and I would highly recommend them. I would definitely order from them again.

-------------------------------------------------------------------------------- Order: 6534 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is my second purchase from this vendor - all excellent!

-------------------------------------------------------------------------------- Order: 6533 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Not Rated Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Their service was excellent. In case I did not receive their email, they sent it again the following day. The goods arrived the following day, well packed.

-------------------------------------------------------------------------------- Order: 6525 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The service we received was excellant would recommend this dealer to anyone. Both on the telephone and email Montinas was courteous and extremely helpful.

-------------------------------------------------------------------------------- Order: 6500 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: IM VERY HAPPY WITH MY PURCHASE. i HAVE THE OTHER TWO IN THE SET SO THIS COMPLETED IT. AGAIN THANKS VERY MUCH.

-------------------------------------------------------------------------------- Order: 6492 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Received our Lladro in 5 days. Packed with extreme care. It was in perfect condition, It was a pleasure doing business with these folks. Would highly recommend them.

-------------------------------------------------------------------------------- Order: 6490 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My experience with this merchant was excellent in every way. The figurine is in perfect condition and arrived quickly from Europe. I was a little nervous because the price seemed too good, especially since shipping was included and it all seemed too easy. But no worries, all in all a very good purchase. Thank you very much, Pam

-------------------------------------------------------------------------------- Order: 6481 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fantastic company to work with. Xavi answered all my questions and concerns immediately. Kept me informed about date to be shipped and any other information that I wanted. . If I need anything else...I will definitely buy from them again

-------------------------------------------------------------------------------- Order: 6459 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Awesome service.

-------------------------------------------------------------------------------- Order: 6439 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Having ordered twice from this company, I am very pleased with the prompt service and the way they do business. I will certainly use this company again. Thank you so much for the wonderful service.

-------------------------------------------------------------------------------- Order: 6434 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: Having started this purchase with some apprehension I was absolutely delighted with the end result. Pacheco kept in touch and advised when the product was being shipped asking for a response on its arrival and to state condition of product. All good.

-------------------------------------------------------------------------------- Order: 6423 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Received my LLadro Figurine within a month from date of order. It is beautiful and arrived in pristine condition. My first experience with dealer but will use again.

-------------------------------------------------------------------------------- Order: 6407 Rating: OK Comments: Price Rating: Bad Shipping Options Rating: Excellent Delivery Rating: Awful Ease Of Purchase Rating: Excellent Customer Service Rating: OK Title: Body: I have purchased from this company previously and they have always been very efficient on delivery until this last purchase. Everything was great except the delivery. I ordered the piece on October 31, 2007, and it was delivered on November 19. Received nothing from them advising when the piece would be shipped, or any explanation, until I contacted them.

-------------------------------------------------------------------------------- Order: 6381 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: OK Title: Body: Selection and price were very good. Only problem was feedback about delivery. Even though the price increased between the order and shipment dates, merchant honored the original price.

-------------------------------------------------------------------------------- Order: 6359 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have not received the merchandise I ordered

-------------------------------------------------------------------------------- Order: 6343 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Not Rated Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent Customer service. Helpful,fast reply. Overall great service.

-------------------------------------------------------------------------------- Order: 6285 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: After viewing their website, and stopping by their store in Spain, I found them helpful and extremely responsive. It was a pleasure to know they were concerned about my mother receiving her gift-piece safely as much as I was! I highly recommend this LLADRO dealer and would use them again during XMAS time.

-------------------------------------------------------------------------------- Order: 6256 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6221 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent shopping experience. Have purchased from them before and definetly will do in the future. Sunil

-------------------------------------------------------------------------------- Order: 6213 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: My only issue was that the LLadro was shipped in the original box and wrapped with bubble wrap, resulting in the original box being pretty beat up when I received it. Ultimately the figurine is 100% perfect. Considering the cost of the item, I think the box should be as pristine as the figurine upon arrival. I would however shop from this merchant again.

-------------------------------------------------------------------------------- Order: 6194 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Considering the delicate nature of the material purchased they always arrive well packed and on time this is my second purchase and will be following up with a third

-------------------------------------------------------------------------------- Order: 6184 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Couldnt be better. Service good, delivery prompt and very safe

-------------------------------------------------------------------------------- Order: 6162 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Regals Pacheco is AWESOME! I wanted a one of a kind lladro figurine and they located it for me and had it out to me within 7 days. (International Shipment). The item was EXTREMELY fragile and arrived in perfect condition! I HIGHLY RECOMMEND Regals Pacheco!

-------------------------------------------------------------------------------- Order: 6150 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Xavi was a big help!!!

-------------------------------------------------------------------------------- Order: 6143 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This company bent over backwards to find the product I needed and get it shipped to me as fast as possible. They communicated with me frequently to ensure that I knew what the status of my order was. I would not hesitate to order from them again!

-------------------------------------------------------------------------------- Order: 6132 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I sent an email wondering when to expect my shipment and was sent a reply within an hour. They followed up with a Fedex tracking number. I received the item on the day they indicted. The item I order was a retired item, they still had it in stock at the original price. I would definately recommend this merchant.

-------------------------------------------------------------------------------- Order: 6126 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Wonderful dealer. Great communication, lightning shipment from Spain. The Lladro figurine was beautiful, in perfect condition, authentic, and had a terrific, more than competitive price. Will be doing business with this merchant again!

-------------------------------------------------------------------------------- Order: 6114 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Dealing with Pacheco was a pleasure! They were very quick to respond to inquiries as well as delivery time. There follow up was just as good as there order taking and delivery schedules accuracy. To top it off they had the best pricinhg I could possibly find fir the item that I purchased. Quality goods at below list price - what a pleasure to deal with Pacheco!

-------------------------------------------------------------------------------- Order: 6103 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have been a LLadro collector for over 25 years. I will certainly purchase from them in the future. RG

-------------------------------------------------------------------------------- Order: 6095 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Overall, my best experience in ordering from the internet. Keep up the good work.

-------------------------------------------------------------------------------- Order: 6092 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The best dealer for Lladro,from selection to price to purchase.

-------------------------------------------------------------------------------- Order: 6089 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: These people are excellent to do business with--have bought before, and will continue to buy from them in the future.

-------------------------------------------------------------------------------- Order: 6057 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6056 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6050 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6033 Rating: Good Comments: Price Rating: OK Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body:

-------------------------------------------------------------------------------- Order: 6023 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 6019 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: Order was delivered in a timely manner and was well protected, definitely will do business with Pacheco again.

-------------------------------------------------------------------------------- Order: 6014 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent way to purchase difficult to find Lladro figures! Service is Excellent!

-------------------------------------------------------------------------------- Order: 6013 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: What an amazing shopping experience!. I have just recieved my Lladro figure African Love, and what can i say? Excellent packing, excellent condition, excellent price and excellent service, i will most definatly be making another purchase from you very soon. Thanks from me in the UK, and have a Merry Christmas!

-------------------------------------------------------------------------------- Order: 6011 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: I could not purchase this priveledge piece in the UK but retailer had in stock. I was impressed with the short delivery time especially at Christmas. I had been worried about breakage in transit but the piece was well packed.

-------------------------------------------------------------------------------- Order: 5981 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5952 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: 1. When we contacted them by E-mail the response time was very good and all questions were answered. 2. Pricing is okay 3. Received Items as specified 4. Would buy from them again.

-------------------------------------------------------------------------------- Order: 5944 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very good communication by Email. Prompt and efficient service. I would recommend this Lladro dealer.

-------------------------------------------------------------------------------- Order: 5919 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great Customer Service, fast and friendly!!

-------------------------------------------------------------------------------- Order: 5917 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5912 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Ive order several pieces over years and the service has been fantastic. The pieces have always arrived on time and in great condition. Their prices are great. They are very accomodating and I would highly recommend them.

-------------------------------------------------------------------------------- Order: 5903 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Not Rated Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Hello, I have shopped with this company before, and I received the best service available.This is my second time using this merchant, I have not yet received my order, however, the price, shipping options, and ease of purchase this time was just as easy as the first time I shopped with this merchant.I will tell others of this merchant. Thanks, Rachel

-------------------------------------------------------------------------------- Order: 5902 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: Really impressed with the level of service, Items and detail on web site. Especially pleased with the speed of dispatch and delivery of item we ordered. Contact by merchant was prompt also. Highly recommended merchant, Will definitely make more purchases.

-------------------------------------------------------------------------------- Order: 5896 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: As Usual with this supplier no fault could be found . They are first class in every way and I look forward to dealing with them again I wish them evey success and thank them sincerely

-------------------------------------------------------------------------------- Order: 5893 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5891 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I recently purchased a Lladro piece. I was extremely pleased with the overall service. A confirmination e-mail was sent with an estimated shipping date which was met. My Lladro arrived in excellent condition. It was very well packaged and in great condition. I will purchase from this merchant again.

-------------------------------------------------------------------------------- Order: 5882 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent communication and customer service. Our treasure arrived safe and sound (from Barcelona to Texas).

-------------------------------------------------------------------------------- Order: 5869 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent and prompt customer service. Quick delivery. A pleasure to deal with.

-------------------------------------------------------------------------------- Order: 5868 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Quality products from a quality dealer. Great service I had prompt answers to all my questions and received my product only 2 days after ordering! In addition you cant find a better a price, I purchased two LLadros from this site and would never purchase another LLadro from anywhere else.

-------------------------------------------------------------------------------- Order: 5860 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5847 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Outstanding, in every possible way!!!!!!! Located a piece, which unable to find in the States. Superior, Attentive customer service!!!! You are to be commended, from start to finish!! You have certainly earned my trust, & I will plan to repeat business with your fine company in the future!! Perfect!! Thank you Again & Best Regards- Jeff

-------------------------------------------------------------------------------- Order: 5846 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5796 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I will buy all my Lladro purchases from now on from this shop. The employee Xavi was wonderful in answering all my questions quickly & very helpful. The item was packed very well & even the box was bubbled wrap to protect it in shipping & I received the item extremely fast. Thank you, Kathy Michael

-------------------------------------------------------------------------------- Order: 5793 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: An excellent way to purchase Lladro. Highly recommended.

-------------------------------------------------------------------------------- Order: 5776 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: The company responded to emails within minutes and provided excellent customer service. My only issue is that a Fedex tracking number was not provided so that I could follow progress of the shipment. I will buy from them again!!!

-------------------------------------------------------------------------------- Order: 5772 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent service!

-------------------------------------------------------------------------------- Order: 5755 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5750 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is my second purchase with Regals Pacheco. The service is wonderful and I recd the figurine within 5 days. The only difference was that the figurine was damaged in transit. I recd the shipment on a Friday and I opened a freight claim with FedEx on a Saturday. I reported the damage to the merchant the same day and I recd a response back within a couple of hours. I was contacted by their freight forwarder on Monday and I was asked to supply pictures of the damage. The next day FedEx called me to go over the insurance claim. I am still waiting for the claim to be resolved but I have been kept informed through out the whole process. I am just hoping they can find the figurine since it is retired. Either way, I will continue to do business with this merchant. They are very easy to deal with even when a shipment doesnt arrive in perfect condition.

-------------------------------------------------------------------------------- Order: 5745 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have shopped at the merchants premises in Spain and received excellent service there. Their web site is easy to navigate and very informative. Response to my order was extremely quick and courteous. Lladro item arrived well packed and very quickly. All in all great merchant to use.

-------------------------------------------------------------------------------- Order: 5744 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This shopping experience was absolutely wonderful. If you love Lladro figurines and you want a great price shop here. Unbelievable customer service (especially since this is an international vendor). I asked if my figurine was in stock on a Saturday and recd a response back within a couple of hours. I placed my order that same day. My shipment arrived in 4 business days! I couldnt be happier with my purchase and all of the money I saved! I will definately be shopping here again. Thank you for being so consumer oriented. Great job!

-------------------------------------------------------------------------------- Order: 5740 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They were so helpful, and the item arrived promptly and in excellent condition. Would definitely recommend them.

-------------------------------------------------------------------------------- Order: 5722 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5702 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very satisfied. Purchase was delivered quickly with no problems. Great price.

-------------------------------------------------------------------------------- Order: 5696 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5693 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5685 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I received almost immediate customer service via e-mail when in inquiring about the availability of a particular piece. The prompt attention influenced my decision to use this merchant. They worked with me to assure delivery within my required time. The only suggestion I could offer is to send an e-mail once shipment has been made. I didnt know the piece was arriving until it came. I did receive it in time, but it would have been helpful to know it was on its way and a tracking number.

-------------------------------------------------------------------------------- Order: 5682 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5681 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The order arrived quickly and in perfect condition.

-------------------------------------------------------------------------------- Order: 5654 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5650 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5627 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: I was very impressed not only with the products but the expeditious manner in which they were sent - over all rating: EXCELLENT!

-------------------------------------------------------------------------------- Order: 5620 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very friendly people. Resolved one small problem very quickly, a problem that wasnt even their fault. My experience with them was excellent.

-------------------------------------------------------------------------------- Order: 5607 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have had better luck with this merchant being in a forien country than with the ones in the Usa.They get back to you very fast and try thier best to help you with your purchase.They also follow through afterwards.That really impressed me and I keep doing business with this company.Thanks for asking.I had some problem with a pet company called Swansons Pet Supply because they refused to take back an item that was to small because the pacakge was opened and the only way you could tell if the size was wrong for the pet was to open it.I would have at least been offered a credit. They told me to donate them to a vet.What a way to do business. I have always used Fosters pet supply but they did not have this item and they are also a great company This is just an FYI.

-------------------------------------------------------------------------------- Order: 5605 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Top notch customer service. They kept me in the loop the whole time!

-------------------------------------------------------------------------------- Order: 5588 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5585 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: The Lladro sculpture I purchased was delivered much more quickly than the expected 1 month interval and was very well packaged when delivered by FedEx epress mail. There was no damage incurred during the shipping process. Overall a very enjoyable transaction and a beautiful piece.

-------------------------------------------------------------------------------- Order: 5582 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is an outstanding company with truly excellent deals on Lladro figurines. First class customer service, fast delivery and follow up after the sale is fantastic!

-------------------------------------------------------------------------------- Order: 5573 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I purchased a Lladro figurine over the internet for the first time. At every step I recieved confirmation e.mails telling me where I was in the delivery and shipping process. The figure arrived in perfect condition in amazingly quick time. The service was excellent. My wife is absolutely delighted with the figure.

-------------------------------------------------------------------------------- Order: 5567 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was the most pleasant and rewarding shopping experience Ive had in a very long time. How refreshing! EXCELLENT Store. I will never go anywhere else to purchase Llado.

-------------------------------------------------------------------------------- Order: 5560 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5556 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They are a joy to deal with. Excelent communications and a very friendly reliable service.

-------------------------------------------------------------------------------- Order: 5554 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Used them before and once again excellent in response and service.

-------------------------------------------------------------------------------- Order: 5550 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Lladro Spanish Official Dealer Pacheco I found them to be very efficient in their dealing with me. They let me know by e-mail that they received my order. E-mailed that the parcel had been shipped and asked I e-mail and let them know if it had arrived and if in good condition. This I did and they then replied to this e-mail which I think is very excellent customer service. I will be dealing with them again in a couple of months

-------------------------------------------------------------------------------- Order: 5548 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This purchase was wonderful. The piece arrived 8 days after I ordered it in perfect condition. I will definately order from them again.

-------------------------------------------------------------------------------- Order: 5538 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent service, Will purchase from this dealer again.

-------------------------------------------------------------------------------- Order: 5530 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My experience with this company was very pleasurable. They are an official Lladro dealer and they were the only ones I could find with an item that had been retired in 2000. They had only one left yet they kept to the official retail price and didnt try to overcharge. They answered every question by e-mail very quickly and kept on top of the shipping, forwarded a fedex tracking number,etc. The piece arrived heavily wrapped in bubble wrap and was perfect. I am a very satisfied customer.

-------------------------------------------------------------------------------- Order: 5528 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Absolutely, an excellent transaction. Purchase was simple, price was fair and the delivery was speedy.

-------------------------------------------------------------------------------- Order: 5522 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Not Rated Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: Very fast. The price that appeared on my credit card was slightly different than price on website. I assume this was due to exchange rates, but I am not sure. Delivery was very prompt. I was very pleased and have purchased after the first purchase.

-------------------------------------------------------------------------------- Order: 5521 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fast ship and great price. Item wrapped well and as promised. A Yahoo merchant!

-------------------------------------------------------------------------------- Order: 5519 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5510 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Service was excellent overall.The e-mail support was especially prompt.The only reason I checked 3 for delivery options was because of the exorbiant extra charge that fed express wanted to charge to delivery my purchase to Croatia.When we changed the delivery to the USA,my purchase was expedited in a very short time.

-------------------------------------------------------------------------------- Order: 5493 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant was exceptionally quick in delivering my LLadro figurine! Great packaging and customer service. I will definitly do business with them again.

-------------------------------------------------------------------------------- Order: 5492 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was the best online shopping experience I,ve had, and the prompt delivery was simply amazing!!!

-------------------------------------------------------------------------------- Order: 5485 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I recently purchased a piece of Lladro porcelain from Pacheco and was extremely pleased with the entire transaction. They kept me aware of the progress of my order and were always helpful in their communications. It arrived in excellent condition. I will certainly use them again.

-------------------------------------------------------------------------------- Order: 5483 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant offers good pricing, quick delivery, excellent packaging and polite correspondence. I was extremely satisfied with the entire transaction. You can buy with confidence from this merchant!

-------------------------------------------------------------------------------- Order: 5476 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very quick shipping. Communicated very well with an email before and after delivery. Will do business with them again.

-------------------------------------------------------------------------------- Order: 5474 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: great communication answers my questions fully and time efficent. package was packaged well. shipped on a timely basis. will buy from again!! A merchant!

-------------------------------------------------------------------------------- Order: 5473 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: It was as pictured. It arrived promptly, and was perfect. What could be better?

-------------------------------------------------------------------------------- Order: 5472 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5467 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5463 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Another wonderful shopping experience.

-------------------------------------------------------------------------------- Order: 5449 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very helpful and courteous.

-------------------------------------------------------------------------------- Order: 5447 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I cannot fault this merchant in any way, as can be seen by the ratings I have given.

-------------------------------------------------------------------------------- Order: 5432 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great place to get LLadro straight from Spain. This company was very easy to work with, quick on delivery and was great to follow up and make sure everything made it to my house undamaged. Would not hesitate to use them again.

-------------------------------------------------------------------------------- Order: 5429 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5428 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Extremely fast delivery. Great follow-up. Will definitely buy again from Pacheco.

-------------------------------------------------------------------------------- Order: 5420 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The two items were ordered from Spain on Tuesday and were with me in the US on Thursday morning. Excellent Service!

-------------------------------------------------------------------------------- Order: 5415 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Absolute one of the best merchants I have dealt with

-------------------------------------------------------------------------------- Order: 5411 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: An extremely pleasant shopping experience. Prompt friendly responses to both email and telephonic queries, coupled with a very rapid delivery service. We will definitely shop with this merchant again.

-------------------------------------------------------------------------------- Order: 5404 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was a great! One day after I got the email saying the llardo had been shipped it arrived from Spain! They were very prompted at responding to my emails and informitive in regards to my questions!! I would order form them again anytime!!!

-------------------------------------------------------------------------------- Order: 5371 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very worried about buying llardro off line but you made me very confident to buy from you again in the future thank you

-------------------------------------------------------------------------------- Order: 5366 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The LLadro Spanish Official Dealer Pacheco was very easy to do business with. Excellent Service. My only question is the price I paid total for the three Angles. The three Angles totaled over $550.00 American Dollars. A Discount Promotion should have been in place i.e., if you meet the minimum critiera of so many ordered or the Moneys spent has to be this amount ($000.00). A 20 % discount will be applied to your bill.

-------------------------------------------------------------------------------- Order: 5349 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great!!! Arrived on time, answered emails promptly, fantastic customer service overall.

-------------------------------------------------------------------------------- Order: 5346 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They are great. Like Family.

-------------------------------------------------------------------------------- Order: 5339 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5325 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5322 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fantastic service. Would definitely use again.

-------------------------------------------------------------------------------- Order: 5318 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: great vendor to work with. kept me abreast of when delivery would take place. definetly recommend site to others and will make furture purchases.

-------------------------------------------------------------------------------- Order: 5295 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Overall, excellent experience --- will buy from again.

-------------------------------------------------------------------------------- Order: 5278 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was somewhat nervous at first ordering from a company I knew nothing about, but I was pleasantly surprised four days after I purchased my figurine it arrived at my door via Fed Ex in perfect condition. The price was cheaper than here in the US, which made me happy. I also like the fact that retired figurines can be purchased after being told that they are unavailable here in the US. I will never buy anywhere else then from Pacheco. Well done you are a class act !

-------------------------------------------------------------------------------- Order: 5274 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5272 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Sr. Pacheco runs the best Lladro business in the world.

-------------------------------------------------------------------------------- Order: 5264 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very helpful, very responsive, very cheerful.

-------------------------------------------------------------------------------- Order: 5256 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have been searching for the angel for years and I found it! It arrived just days after the purchase.

-------------------------------------------------------------------------------- Order: 5248 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: this was an overseas purchase and shipment. THe dealer responded quickly, we solved a couple of minor problems about shipment and payment. He did everything he said he would, and the gift arrived well before Christmas as promised. And, it was a very fragile figure, but packed very well and had no damage on arrival. Excellent experience. Mike McIntosh

-------------------------------------------------------------------------------- Order: 5244 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5237 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very Quick and Efficient merchant - would use tell again if getting a similiar product

-------------------------------------------------------------------------------- Order: 5235 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Made doing business to easy! Would highly recommend this merchant and would gladly do business with them again.

-------------------------------------------------------------------------------- Order: 5232 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5230 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: I saved a lot of money purchasing this Lladro item from Spain. The key is that you need enough time to ensure that it is in stock, and for it to be shipped to the US. In my case, the item was out of stock. Pacheco immediately emailed me with an estimated time, understood that I needed it for Christmas, and assured me that I would have it in a timely fashion. Which it did. I would definitely purchase from them again.

-------------------------------------------------------------------------------- Order: 5205 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I needed some info about my piece before I decided to purchase.They were very prompt and helpful.This made me decide to buy from this merchant,I received my purchase less than a week after placing my order.I definitely will be doing business with Pacheo again. EXcellent.#5205

-------------------------------------------------------------------------------- Order: 5203 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A pleasure to do business with. Have purshased from before and will again.

-------------------------------------------------------------------------------- Order: 5198 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I sent dealer an email and within 5 minutes I received a response answering all questions. Once I placed my order I received an acknowledgement immediatly and they also kept me posted as to when my item should ship and then once it shipped. I have dealt with this company before and will continue in the future!

-------------------------------------------------------------------------------- Order: 5181 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I wish all internet transactions were as simple as this one. An excellent company to deal with and one I will use again.

-------------------------------------------------------------------------------- Order: 5171 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5169 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I will definitely purchase from this merchant again. My purchase was professionally packaged, and I received my purchase in a timely way. I really appreciate the way the merchant communicated with me via email during each step of the shipping process. I saved a great deal of money by dealing directly with a store in beautiful Barcelona. Well done!

-------------------------------------------------------------------------------- Order: 5157 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is the third time I have ordered through Pacheco and every time the company has exceeded my expectations. The price is better than I can find anywhere else, the delivery is fast and free, and the breakable products are well-wrapped and safe when they arrive. Thank you!

-------------------------------------------------------------------------------- Order: 5145 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They were very responsive to my inquiry and pro-active by confirming the delivery. Considering the value of this item, it was very important that I purchase it from a reputable dealer. They exceeded my expectations so I would highly recommend them to others shopping for LLadro items. Only suggestion would be for them to forward the FedEx tracking # once the item has been shipped.

-------------------------------------------------------------------------------- Order: 5144 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The sales person was very helpful. I got the item ahead of schedule and in perfect condition. I was very impressed with the quality of service. I would definitely purchase from them again!

-------------------------------------------------------------------------------- Order: 5127 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: An absolutely great shopping experience. I highly recommend this supplier.

-------------------------------------------------------------------------------- Order: 5094 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body:

-------------------------------------------------------------------------------- Order: 5087 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I would use them again! Great service!

-------------------------------------------------------------------------------- Order: 5081 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Pacheco is great, there is simply no reason to shop elseware for LLadro. The price is the best as well as the door to door Fed Ex delivery. I have accquired several high end Lladros from the Pacheco organization and have never had a second of hesitation or problem with any of the transactions. If you want Lladro Art, why not buy it direct from Spain!

-------------------------------------------------------------------------------- Order: 5070 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5069 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: excellent service with very responsive customer service

-------------------------------------------------------------------------------- Order: 5061 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5058 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They were great with service, shipping, and contact. I sent them an email and had a response within hours. International shipping was an absolute breeze, they were quick and careful with my order. They packaged my order in enough bubble wrap that it would still be in one peice had it been dropped and ran over by the delivery people. I am very satisfied and would and probably will order from them when ever I am looking for a LLadro figurine. Again I just want to say thank you for making my transaction as painless and troublesome as possible.

-------------------------------------------------------------------------------- Order: 5053 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My first experience with this dealer was superb. I recieved my order very quickly and in perfect condition. The staff of Pacheco kept in constant communication via e-mail and really earned my future business!!! If you are in the market for LLadro or any of thier products- I very stronglly recommend you use Pacheco !!!

-------------------------------------------------------------------------------- Order: 5044 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Absolutely fantastic to deal with. Communication was excellent and shipping extremely quick. Very pleased.

-------------------------------------------------------------------------------- Order: 5037 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A pleasure to shop with this company. Excellent service and friendly staff.

-------------------------------------------------------------------------------- Order: 5029 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A first class transaction without fault

-------------------------------------------------------------------------------- Order: 5018 Rating: Good Comments: Price Rating: OK Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body:

-------------------------------------------------------------------------------- Order: 5013 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 5012 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I emailled my order in Saturday and recieved a very delicate item on Thursday intact. The dealer kept me informed of the progress of my order at every stage. I would not hesitate to use this service again

-------------------------------------------------------------------------------- Order: 5009 Rating: Excellent Comments: Price Rating: Not Rated Shipping Options Rating: Not Rated Delivery Rating: Not Rated Ease Of Purchase Rating: Not Rated Customer Service Rating: Not Rated Title: Body:

-------------------------------------------------------------------------------- Order: 5006 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: superb service and very helpful with pre sale queries. Excellent dealer, will use again

-------------------------------------------------------------------------------- Order: 5002 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very simple. I collect Lladro and was looking for a specific piece. Lladro Regals Pacheco had the piece, is an authorized Lladro dealer and offered the lowest price by far of any other vendor in the world. Since its an expensive piece I was a bit concerned about ordering it online. So I sent an e-mail and Xavi at Regals Pacheco quickly and specifically answered all of my questions. So I pulled the trigger... Shipping was free and FedEx--arrived in the promised 5 days. In its original box, packaged very securely, all necessary paperwork inlcuded, Lladro figure had all relevant codes on bottom/none scratched off. It was absolutely a perfect shopping experience.

-------------------------------------------------------------------------------- Order: 4998 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: excellent communication! well packaged.... Very pleasant transaction!

-------------------------------------------------------------------------------- Order: 4995 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Lladro Spanish Official Dealer Pacheco offered excellent service, they answered my e mails right away, I placed my oreder by e mail on the 23rd of Sept., it was delivered on the 29th of Sept., it arrived in excellent condition. Being that the piece I ordered was retired in 1991, I was happy Pacheco was able to fill my order.

-------------------------------------------------------------------------------- Order: 4992 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The service was great! Very professional and pompt.

-------------------------------------------------------------------------------- Order: 4975 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great seller!! Would buy from again!

-------------------------------------------------------------------------------- Order: 4972 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My purchase arrived in perfect condition and every single aspect of this transaction such as: communication, packaging and speedy delivery, just to mention a few, was excellent. No doubt I shall buy from Mr. Pacheco again.

-------------------------------------------------------------------------------- Order: 4971 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Shortly after I made the order, I received an EM acknowledging receipt of my order. I then received a couple more EMs giving me info concerning the progress of my purchase, which was appreciated. I received an EM indicating that the order was going out soon. I would like to have received an EM indicating that my order had actually been delivered. However, the recipient called to let me know and said it was in great shape. I am happy and would not hesitate to purchase again from this merchant.

-------------------------------------------------------------------------------- Order: 4961 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4959 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I cannot say enough about Pacheco -- the people were friendly and joy/easy to work with from my home.... a pleasure working with them and I intend to deal with them again.... eagle

-------------------------------------------------------------------------------- Order: 4957 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: Very professional service, extremely well packed and sent promply.

-------------------------------------------------------------------------------- Order: 4955 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I would highly recommend Pacheco to others. Naturally skeptical of purchasing online from a firm that is outside of the US, I had several questions, which were immediately answered, with follow-up emails to insure that my questions and needs had been met. The package was carefully prepared for shipping and was sent FedEx on the day that they committed to, so arrival was as expected. Interestingly, when we have ordered from US companies we have rarely had specialty items like this arrive when they said they would. We have found a merchant that is professional and worthy of our repeat business. As an added bonus, their pricing is competitive. Thank you again for your great work, Pacheco has won another customer with your service.

-------------------------------------------------------------------------------- Order: 4951 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Superb customer service, excellent communication through email. Extremely fast shipping.

-------------------------------------------------------------------------------- Order: 4943 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Dealing with Pacheco was a wonderful experience. The Lladro was shipped immediatly, packed to not break at all, and the service was very personal, helpful and professional! Thank you. I have recommended to my friends.

-------------------------------------------------------------------------------- Order: 4940 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I received excellent service from this Lladro Dealer. My order was confirmed immediately. It was also confirmed that I could have this Lladro by the date needed. I encountered no problems with this dealer at all. My order arrived in due time, and I would certainly order from them again, as well as recommend them to friends.

-------------------------------------------------------------------------------- Order: 4939 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I recently ordered a Lladro porcelain from Pacheco and am extremely please with the service. Immediately after completing the transaction I received a verification of sale. I contacted them the next morning to verify that the item was in stock only to find out they had been trying to contact me and for some reason their emails kept coming back. They assured me the item was in stock and would be delivered in time for my daughters birthday. It arrived in plenty of time and was very carefully packed. I will tell friends about them and will definitely use them for any future purchase.

-------------------------------------------------------------------------------- Order: 4930 Rating: Good Comments: Price Rating: OK Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: OK Customer Service Rating: Good Title: Body: Great store and a pleasure to work with. very fast shipping and responsive to difficult requests. I would definitely recommend them to anyone interested in purchasing original lladro items. excellent packaging and customer service.

-------------------------------------------------------------------------------- Order: 4913 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Extremely pleased with the ease of suing their website and how customer oriented they are. Would definately make use of this site again.

-------------------------------------------------------------------------------- Order: 4907 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: All of the 5 ratingds are not just because I am lazy, theytruly deserve each and every one. Fantastic customer service and packaging. I dont think the figuring would have broke if they dropped it off a building! They also made sure to get it to us before the wedding. We are very, very happy!

-------------------------------------------------------------------------------- Order: 4905 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was a gift for my daughter and she loved the figurine so much that she wants to continue shopping at Pacheco. Please send us both your catalog and any discount we can get if we continue shopping. Thanks. Rose Goni

-------------------------------------------------------------------------------- Order: 4900 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I purchased a limited edition lladro from Lladro Spanish Official Dealer Pacheco. Not only was the price the best I was able to find, but the service exceeded my expectations. I received status reports about the receipt of my order, the fact that my selection was in stock, and the date the order was shipped. The figurine arrived in perfect condition--the packing was superb. The entire shopping experience was the best.

-------------------------------------------------------------------------------- Order: 4895 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Couldnt have been easier or better. Good communication, fast shipping, great packaging - and a fantastic price (even with import taxes, ended up at about half Australian retail price!) Thanks again.

-------------------------------------------------------------------------------- Order: 4883 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent custmoer service. Always answer or reply promptly.Wonderful experience shopping with them.

-------------------------------------------------------------------------------- Order: 4861 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Lladro Spanish Dealer Pacheco was absolutley the BEST place I have found when shopping for Lladro Porcelain. They e-mail any replies right away, they notify you when your product has shipped and I received it within two days of shipment notification. They are the BEST!! Lucretia

-------------------------------------------------------------------------------- Order: 4840 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I cannot thank this dealer enough i had been trying to track down the piece for sometime. The Happiest Day had be a piece that my fiance had wanted so i needed as i wanted to give it to her before we were married. Xavi did an exceptionally well as he shipped the piece on a special delivery and no extra cost to oursleves so my now wife could have it for her wedding present. Many thanks once again and i am sure if we are looking for any addition pieces for our collection then this will be the first place we will be looking Mr & Mrs Chisholm

-------------------------------------------------------------------------------- Order: 4834 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4813 Rating: Excellent Comments: [Price-Rating:Excellent][Shipping-Options-Rating:Excellent][Delivery-Rating:Excellent][Ease-Of-Purchase-Rating:Excellent][Customer-Service-Rating:Excellent][Title:][Body:Excelent transaction, Fast Ship (Fedex International Priority [No extra Charge]). Highly recommended.No tax in USA.]

-------------------------------------------------------------------------------- Order: 4811 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great service, quick response, and item sent very quickly...Great Company to do business with....A

-------------------------------------------------------------------------------- Order: 4795 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I rate Pacheco, the Lladro official dealer, excellent in all respects. It was easy to find Lladro on the web and I was pleased to find the figurine I wanted in a picture. In the past I owned many Lladro figurines and loved every one of them. When I moved to India I gifted my children in the U.S. with them and they are now enjoying them. The recent figurine, Lord Krishna, I bought for my Indian family and I know they too will enjoy it and become acquainted with the superb excellence of Lladro porcelaine. I was surprised that my purchase came immediately and arrived without damage. Thank you for your service. I will surely order from you again. Sincerely, Charlotte Ruth

-------------------------------------------------------------------------------- Order: 4786 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was pleasantly surprise with the ease of shopping here, the delivery was very prompt and the package arrived unharmed. I am very satisfied with this merchant and would definitely recommend!

-------------------------------------------------------------------------------- Order: 4784 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: We purchased a lladro figurine from A Lladro Spanish Officail Dealer Pacheco to use as a cake topper for our wedding. We very very impressed by the customer service we received. They maintained in contact with us through out the process and the figurine was delivered even more quickly than expected. I would like to thank them for their wonderful customer service.

-------------------------------------------------------------------------------- Order: 4781 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Best selection of Lladro figurines anywhere...by far. Prices are fair, shipping is free and fast. What more could you ask for?

-------------------------------------------------------------------------------- Order: 4776 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: What more can I say, 6 out of 6 fives. More than EXCELLENT.

-------------------------------------------------------------------------------- Order: 4768 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Forget that he is in Spain. Routine shipping, three day delivery !!!!! Carefully packaged !!! Actually appeared concerned that I would be pleased !!!! Exceptional and standing apart from the others.

-------------------------------------------------------------------------------- Order: 4753 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Absolutely wonderful. I searched high and low and this was definitely the best deal out there for the piece I wanted. It was shipped to me with lightning speed with no damage what so ever. I am so very pleased. Thank you!

-------------------------------------------------------------------------------- Order: 4738 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: We have purchased many Lladro figurines from various brick and mortar and internet vendors. Regals Pacheco is the best in service, price, and selcetion that we have ever used.

-------------------------------------------------------------------------------- Order: 4733 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent service from the staff and an extremely robust shipping crate to ensure that the Lladro piece arrived safely intact. I would have no hesitation in using this service again.

-------------------------------------------------------------------------------- Order: 4730 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4723 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The figurine arrived today in perfect condition and I am extremely pleased with this piece as well as with your service, communication and prices. Also your price for this item was 50% less than the lowest price I could find from a dealer in this country or any other site on the web for the same piece.

-------------------------------------------------------------------------------- Order: 4718 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: What a great experience! To date, I had difficulty finding the Lladro piece I wanted. Pacheco not only had the piece but was able to complete the transaction and send it to me very quickly. Great to do business - will certainly buy again!

-------------------------------------------------------------------------------- Order: 4713 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very easy, very efficient, very prompt with everything. Excellent/superior service sums it all up. Thank you!!

-------------------------------------------------------------------------------- Order: 4711 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This store is simply a great! It is nice to deal with. The item I bought ,which is #11894 Forest Nymph, is pretty cheaper than other stores on the web plus free shipping (-_-). it is likely that it cant get any better than this.

-------------------------------------------------------------------------------- Order: 4710 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: It was a wonderful experience to order a Lladro figurine from the Lladro Spanish Official Dealer Pacheco. It was a transaction that was easy to complete on line, and their prices more reasonable than others. They notified me promptly of my order, mailing an e-mail along with a phone call for a problem that arose and answered any correspondence promtly! My figurine arrived very quickly as promised, in a very well protected package, and in perfect condition. I have been very happy with the service provided and wish that all merchants were as good as this one. I will be very happy to do business with them in the near future once again, and would recommend them to anyone!!

-------------------------------------------------------------------------------- Order: 4708 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I recently made a purchase from Lladro Spanish Official Dealer Pacheco. I was delighted with the service. They notified me the same day of the receipt of the order and when they shipped it. It arrived quickly and in perfect order. I notified them that it had been received and I got a very nice thank you back. I will order from them again.

-------------------------------------------------------------------------------- Order: 4699 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: For the first time order, I was a bit doubtful, but I was very pleasantly surprised at the super fast shipment, and most of all, super fast answers to my emailed questions about my order. Very happy with the experience. I will order again from here.

-------------------------------------------------------------------------------- Order: 4689 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4683 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is by far one of the best stores I have ever delt with on the internet!!! The price you see is the price you pay no hidden charges. The ease of purchasing was top notch and the shipping was great. I was able to get the Lladro just in time for Mothers Day. I will definitely be doing more business with this store in the future.

-------------------------------------------------------------------------------- Order: 4681 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Absolutely brilliant! I enquired via the email contact and received an immediate response. After a couple of further helpful emails, I placed an order for international shipping. Incredibly I received the item 2 days after placing the order. Unbelievable!! I would recommend this merchant unequivocally.

-------------------------------------------------------------------------------- Order: 4679 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Dealing with this merchant has been an extremely positive experience. The personal response regarding the order, the outstanding shipping time and the merchant follow-up could not have any better. I will definately do business with this merchant again when I need one of their products. A pleasure doing business with you. Ron

-------------------------------------------------------------------------------- Order: 4669 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4665 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Wonderful service, would not hesitate to use this dealer in the future.

-------------------------------------------------------------------------------- Order: 4660 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: I was thrilled with my shopping experience...Pacheco had discontinued items in stock at much lower prices than I had seen anywhere. I was most pleased with the communication and shipping efficiency. I was skeptical because the merchant is outside of the U.S., but e-mail communication regarding my successful purchase and payment, and documentation of insurance coverage was exceptional. Moreover, the items arrived very quickly (within a few days), and were in pristine, well-packed condition. I would definitely recommend this merchant to anyone in the market for Lladro pieces.

-------------------------------------------------------------------------------- Order: 4654 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4652 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great experience with Pacheco. I sent several emails asking about their products and I always received a prompt response. The experience was very good and will use them again and would highly recommend to others.

-------------------------------------------------------------------------------- Order: 4650 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4645 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This company was terrific! I was skeptical to order out of the country especially, when the piece was much less expensive than anywhere else. This company sent me the merchandise I ordered within a week, in excellent condition. I highly recommend this company.

-------------------------------------------------------------------------------- Order: 4630 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very helpful and considerate. They did everything they said that they would do. Excellent communication.

-------------------------------------------------------------------------------- Order: 4629 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Xavis customer service was great. He was very helpful keeping me informed of my order. The shipping was extremely fast. I needed my order by a deadline. They quoted me a date before my deadline and my order received a week earlier than anticipated. Overall, I was very pleased with my shopping experience.

-------------------------------------------------------------------------------- Order: 4622 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is my second purchase with them and again they have exceeded my expectations. They are very curteous and prompt. Definitely recommend them to anyone!

-------------------------------------------------------------------------------- Order: 4614 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thanks so much! Excellent service

-------------------------------------------------------------------------------- Order: 4611 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They have the best price and expedited delivery. This was not my first nor will it be my last purchase from them.

-------------------------------------------------------------------------------- Order: 4603 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Best price on the Lladro I wanted to purchase. Merchant had free shipping and I received it in about 6 days. Customer service was great. Will always buy from this merchant when shopping for Lladros.

-------------------------------------------------------------------------------- Order: 4590 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Customer Service was very helpful and prompt with their responses. Shipping was very fast and my item arrived in perfect condition. I have no complaints whatsoever and will definitely buy from them again.

-------------------------------------------------------------------------------- Order: 4579 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very good service and great communications between buyer and merchant. Best of all was the speed of the flawless international shipping. I will purchase for them again without worry.

-------------------------------------------------------------------------------- Order: 4570 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: An excellent service from beginning to end with very speedy delivery. I would thoroughly recommend this retailer to anyone.

-------------------------------------------------------------------------------- Order: 4568 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: An excellent service.

-------------------------------------------------------------------------------- Order: 4561 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very impressed with this merchant. The prices, shipping options and delivery options were awesome. It was extremely easy to purchase from this site, and communication with the customer representative via email was very quick and prompt and to my satisfaction. I would recommend everybody to purchase from this merchant in a jiffy. The item arrived promptly without any delays or damages and that was impressive.

-------------------------------------------------------------------------------- Order: 4556 Rating: Excellent Comments: Price Rating: OK Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excelent surface quick and not broken. I will be ordering again. Send info on new ideam Thank you Ruth

-------------------------------------------------------------------------------- Order: 4554 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: Service and the passion to satisfy the customer was apparent. Follow up was fast and efficient.

-------------------------------------------------------------------------------- Order: 4553 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was most impressed with both the level of personal service and also the efficiency generally. I would definitely recommend and also use again this merchant.

-------------------------------------------------------------------------------- Order: 4549 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent service. Very prompt delivery, safely and securely packaged to protect against damage. Very quick turnaround on all communications before and during the transaction. The only (minor) criticism I would have is that the Tax implications of foreign delivery could be indicated on the web site for consideration either before the order is placed. Having said that, the response to the purchase was immediate, and indicated the Tax etc, as well as waiting for confirmation that the transaction was still OK to go ahead, so not really a problem.

-------------------------------------------------------------------------------- Order: 4548 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The two pieces I ordered are beautiful. I could not find them anywhere else because they were the retired Lladro 1999 Christmas ball and bell. They were packaged wonderfully and believe this or not, they arrived in only 3 days from Spain! I was shocked. I have ordered several things from different places in the US in the last two months and the shipment from Pacheco arrived quicker than any of the things I ordered in the US. I recommend you highly. Thank you from a very pleased customer in Alabama.

-------------------------------------------------------------------------------- Order: 4545 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very easy to do bus with. Second time customer. Customer service is excellent. Recieved order in less than a week from Barcelona. Well packaged. Doesnt get any better than this.

-------------------------------------------------------------------------------- Order: 4536 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: fast service, nothing too much trouble, would use this shop again.

-------------------------------------------------------------------------------- Order: 4534 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4532 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Amazing service with extreme ease... thanks Xavi !

-------------------------------------------------------------------------------- Order: 4529 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I purchased a beautiful Lladro from Lladro Spanish Official Dealer Pacheco. I was so happy with the service I received. The employees were so courteous and helpful. They packed my Lladro really well and it arrived safely and in perfect condition. I have ordered from this dealer before, and will order from them again. They give such wonderful courteous and friendly service, and their prices are reasonable. The rating for this Lladro Spanish Official Dealer Pacheco has to be EXCELLENT! Wanda Isom

-------------------------------------------------------------------------------- Order: 4525 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great site. Good prices, easy purchasing steps, shipped on time and delivered in good condition. What more can you expect???

-------------------------------------------------------------------------------- Order: 4521 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4517 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I purchased a clown and saved over $100 from other web sources and retailers. I was a little hesitant to purchase from Spain but the experience was smooth and effortless. I received my package in 5 days and in perfect condition. I certainly recommend this merchant and will use them in the future for other LLadro purchases. Thank you Pacheco for the great customer service, price and responsiveness to my order.

-------------------------------------------------------------------------------- Order: 4511 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fantastic service. Great prices comparable or better to buying here in U.S. Very responsive to email queries. Highly reccomended.

-------------------------------------------------------------------------------- Order: 4508 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Absolutely wonderful. I needed a Lladro in less than a week for a wedding and they were able to ship a beautiful Lladro from Spain to New York. Customer Service was extremely courteous and helpful

-------------------------------------------------------------------------------- Order: 4506 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body:

-------------------------------------------------------------------------------- Order: 4499 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I couldnt be happier with my experience with Lladro Spanish Official Dealer Pacheco.

-------------------------------------------------------------------------------- Order: 4496 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Just a note to inform about my shopping experience at Pachecos. Their ordering process is simple. Their customer service was quick to respond to all of my concerns and as as result all went very well. I received my LLadro piece in just a few days and in excellent condition (packaging was beyond adequate). Im enjoying my Lladro and look forward to purchasing my next piece from Pacheco in the near future. Muchas gracias!! Mrs. S Lopez USA

-------------------------------------------------------------------------------- Order: 4487 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body:

-------------------------------------------------------------------------------- Order: 4477 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I live in a little town in Maine. Couldnt believe something from Spain could reach me so quickly! Shipment was in original box and wrapped prudently. Received in excellent condition.

-------------------------------------------------------------------------------- Order: 4475 Rating: Excellent Comments: Price Rating: Not Rated Shipping Options Rating: Not Rated Delivery Rating: Not Rated Ease Of Purchase Rating: Not Rated Customer Service Rating: Not Rated Title: Body: Excellent service. Very quick and professional. Answered all my emails very quickly.

-------------------------------------------------------------------------------- Order: 4474 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: very easy to order and arrived in perfect condition within a week. Would highly recommend.

-------------------------------------------------------------------------------- Order: 4469 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: i found that it was very easy to make my purchase of lladro over the net very easy.the customer service was excellent.i sent several e.mails and they were all answered very quickly,giving me the information i required.

-------------------------------------------------------------------------------- Order: 4449 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Exceptional Customer Service.Quality products as represented. Well packed and shipped on time. I am very pleased !

-------------------------------------------------------------------------------- Order: 4446 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The best price lladro I could find....and I do my research. This was my first time buying from this dealer and I was incredibly pleased with the results. There was consistent ongoing quality communication with them. They are very friendly and eager to please. The product was shipped with extreme care and thorough packaging...double boxing. The product was just as described and arrived in perfect condition. I wish all internet vendors were like them. I really hope to do more business with them in the future.

-------------------------------------------------------------------------------- Order: 4436 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Seller very responsive to emails with quick turnaround. Fast and efficient delivery of merchandise. Product in perfect condition as promised.

-------------------------------------------------------------------------------- Order: 4429 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: User friendly website, great service, and Free international shipping. Very fragile product packed carefully and shipped without problem.

-------------------------------------------------------------------------------- Order: 4414 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent service, parcel arrived well wrapped etc. Easy to order online and the figurine is just lovely. Thanks, Enid, New Zealand.

-------------------------------------------------------------------------------- Order: 4389 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Awful Delivery Rating: Awful Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This dealer provided very good and prompt customer service. Their prices are very competitive. The down side: Before placing the order I checked to see if the item was in stock to ensure that I would receive in the prescribed amount of time of 5 days. I placed the order and was then told that it was on back order contrary to earlier correspondence and it took over 3 weeks to deliver.

-------------------------------------------------------------------------------- Order: 4387 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellant service. Very easy to order online. Good information throughout the process. Item arrived very quickly and in excellant packaging. Absolutely delighted with the service overall. Would definately shop here again.

-------------------------------------------------------------------------------- Order: 4384 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent to work with, fast response, good feedback, etc. Especially good in packaging/mailing products. Have recommended them to other collectors.

-------------------------------------------------------------------------------- Order: 4376 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I had an excellent experience shopping for a llardo vase.

-------------------------------------------------------------------------------- Order: 4371 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4370 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4368 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I ordered this figurine over the Xmas holiday, Boxing Day night, on-line and it was delivered on Thursday in England. It was securely packaged and this company are a pleasure to do business with and I would certainly use them again. This is my second purchase from them. Thank you for excellent service and an excellent item. Chris Murphy

-------------------------------------------------------------------------------- Order: 4342 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: My understanding was that LLadro had included the shipping in the price of the item. This was supposed to be a gift. My friend was just as surprised as I was when FEDEX sent her a bill. This was not a good thing..........Rick

-------------------------------------------------------------------------------- Order: 4337 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4326 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My Item was easy to order and the care af the customer was second to none. I am very pleased and will purchase from JBE Joier in the future.

-------------------------------------------------------------------------------- Order: 4319 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Shipment was made on 12/ 20 to 12/21 and finally delivered 12/27. Normally 2 - 3 day delivery but I think weather had an impact. Piece in perfect condition on arrival

-------------------------------------------------------------------------------- Order: 4307 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I can only say that I found doing business with JBE Joier absolutely A1. From the time I contacted them to ask if a piece of Lladro was in stock, the reply came back within a few hours. I then set up the order online, and was then kept up to date of how things were going, even up to them telling me when it actually left their premises. I received the two items in perfect condition, and the packaging was excellent. I would recommend this company to anyone wanting a safe and speedy delivery at a good price as the price includes free delivery and insurance. David Page, United Kingdom

-------------------------------------------------------------------------------- Order: 4305 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: We are very pleased with the service this merchant offers. We order from them every holiday and will do so in the future. Thank you, again for great service

-------------------------------------------------------------------------------- Order: 4301 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A wonderful experience, and it is nice to know that it came directly from Spain, in one peice!

-------------------------------------------------------------------------------- Order: 4296 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4289 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Good service, dispatched quickly and fast responses to queries

-------------------------------------------------------------------------------- Order: 4274 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I purchased a high value LLadro figurine for my wifes 40th birthday. This merchant was prompt in acknowledging the order and professional and proficient in dealing with the international credit card authorization. It was received very quickly, via FedEx, the box was in excellent condition showing no signs of abuse. I received personalized email updates as the order was approved, filled and packed for shipping. All of that was very comforting given the cross-border nature of the transaction. On top of all that, they were, by a wide margin, the best price I found for this limited edition figurine. I would not hesitate to use them again.

-------------------------------------------------------------------------------- Order: 4268 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I truly enjoyed my experience with JBE Joier. They were very responsive to all of my many questions. I had some concerns about the delivery to the US but everything arrived on time and in great condition. The prices were also very good. They have a customer for life now. I will not need to go anywhere else for my lladros.

-------------------------------------------------------------------------------- Order: 4261 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Extremely pleased with service especially as it was so near Christmas Many thanks

-------------------------------------------------------------------------------- Order: 4236 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4229 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Whoops, I mistakingly rated this merchant backwards the first time. I received great service and attention and was very happy with the service.

-------------------------------------------------------------------------------- Order: 4227 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I bought from JBE Joier when I was on my honeymoon in Barcelona. My packages arrived in a timely manner, in good condition, and the price could not be beat! I have ordered twice from them since then and each time they have great communications with me, always are quick to reply, and as they promised this time, the package arrived in time for Christmas. They are a great merchant to deal with. Anyone should feel confident ordering Lladro figurines through them. Kelly

-------------------------------------------------------------------------------- Order: 4219 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thank you so much for your very efficient service, my eskimo girl with cold feet arrived very quickly & in excellent condition.Ordering was quick & easy, & she arrived just in time to join her family for Christmas, its the best present ever, thank you again, I will definatly be ordering more.

-------------------------------------------------------------------------------- Order: 4202 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was very pleased with everything about my purchase. The merchant kept in close contact with me, and I never felt at all anxious about my purchase. The merchandise was packaged very well for shipping. I had the feeling that JBE Joier was concerned that I should be happy with the shopping experience. Thank you ............. Gary Lewis

-------------------------------------------------------------------------------- Order: 4200 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant was excellent. They responded quickly to questions. My purchase was expensive and involved international shipping. They were very accomodating.

-------------------------------------------------------------------------------- Order: 4199 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Overall- this is a great company to do business with. Their customer service, which was utilized strickly over email, was excellent. Their website detailing their stock was very informative and useful. The only reason I did not rate them excellent overall, was due to their delivery process. Other than an email of when the item actually shipped, they do not provide any other information (i.e. - estimated ship date or tracking information). I will say, that they did ensure that the item would be received before Christmas, and kept me up to date on the process of shipping. You will not find more reasonably priced items in the United States (this company is in Spain). I would and will use this company again! Nice job JBE Joier, thank you very much!

-------------------------------------------------------------------------------- Order: 4196 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: of all of the vendors that i used this holiday season, they were the most responsive!! very happy!

-------------------------------------------------------------------------------- Order: 4191 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: It was great dealing with them!! They were the cheapest I found, when I asked a question about their product they responded immediately, and shipping was very fast and the product was immaculate. Definitely a great seller!!!

-------------------------------------------------------------------------------- Order: 4177 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4173 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4171 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4157 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: fIRST CLASS SERVICE - GOOD FOLLOW UP. wILL DEFINITELY USE THEM AGAIN.

-------------------------------------------------------------------------------- Order: 4154 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This Lladro Dealer not only Beat the price of All other online Lladro Dealers, They Also give free Shipping regardless of your total price!! I ordered the item on a Monday and received it on the following Monday, Which is pretty fast considering it came from Spain. Customer service was always at my beck and call. They e-mailed me a couple diffrent times to make sure I knew the order was processed and shipped. This is where I bought my Moms Christmas gift. I hope I will be getting one from here also! If I ever need any Lladro, This is where it will be from!! Thank you Shamrock

-------------------------------------------------------------------------------- Order: 4137 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: We received our Lladro figurine 2 weeks from the original order date through JBE Joier, even though the item had to be ordered from the factory. We were kept informed via timely email communications re status of our order. Would choose this dealer again without question.

-------------------------------------------------------------------------------- Order: 4116 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent service,highly recommended

-------------------------------------------------------------------------------- Order: 4114 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great purchasing experience!

-------------------------------------------------------------------------------- Order: 4105 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: JBE Joier answered my queries and responded to my order, via e mail, extremely quickly. They were friendly and courteous, and the item was delivered in perfect condition within the timescale they specified.

-------------------------------------------------------------------------------- Order: 4104 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I cannot praise the service I recieve from JBE Joier LLadro Spain enough. All aspects of their service is First Class.

-------------------------------------------------------------------------------- Order: 4103 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They were very friendy and helpful. Their staff wrote to me personally to inform me of specifics of the figure, delivery and authenticity. I would definitely purchase from them again.

-------------------------------------------------------------------------------- Order: 4084 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: It is very scary to buy overseas through the internet...but these guys were awesome. Immediate responses and so accommodating. Just received the package today and it is in perfect condition. It will make my moms entire Christmas. Thanks again.

-------------------------------------------------------------------------------- Order: 4082 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I couldnt have asked for better service - everyone was very accommodating and eager to please! I have purchased here before, thus the reason for returning. For future purchases, Im sure I will order at JBE Joier.

-------------------------------------------------------------------------------- Order: 4075 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: Lladro pieces arrived in perfect condition. Well wrapped. would buy again this way.

-------------------------------------------------------------------------------- Order: 4066 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Not Rated Title: Body: JBE Joier LLadro Spanish Official Dealer was easy to do business with. Within minutes of placing the order a confirmation letter was received. The day of shipping another e-mail was received advising that the order would be shipped within hours. The package was mailed via federal express ~ wrapped tightly and received on the date assigned. I would recommend JBE Joier to Lladro collectors and certainly will purchase from them again. Please note that I did not rate customer service as I did not have a need to call them. Thank you. Karen

-------------------------------------------------------------------------------- Order: 4057 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is not the first time I have used this merchant, nor will it be the last. Every experience I have had with them has been pleasant and trouble-free. My item came in perfect condition, and was shipped free of charge. I highly recommend this merchant.

-------------------------------------------------------------------------------- Order: 4041 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fast, efficient service between USA and Spain. Absolute best rock-bottom price I found. Courteous, friendly and immediate response from Customer Service Department. I was extremely pleased with this transaction and will be a repeat customer. Thank you!

-------------------------------------------------------------------------------- Order: 4039 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Enjoy working with this company. have ordered before without any problems whatsoever. Very courteous when e-mailing them.

-------------------------------------------------------------------------------- Order: 4027 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Dealing with JBE Joier was painless. The fragile golfing couple was delivered without any damage, wellpackaged with bubble-packed all around the outside. They asaked that I contact them when the product arrived to assure them that the product arrived in good condition. The price was the best on the net.

-------------------------------------------------------------------------------- Order: 4024 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 4020 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: They had a short term problem coordinating with the credit card company but they solved it fairly quickly. Everything else was as close to perfect as I could expect.The Lladro arrived quickly and in perfect packaging and condition. It sits in the sunroom right now. Xavi kept in frequent contact by email and phone and was pleasant to work with. I might like a tracking number next time. And Im pretty sure there will be a next time.

-------------------------------------------------------------------------------- Order: 4019 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Once again i am amazed at the high level of service that is provided here, from the ordering , the shipment and the receiving. From start to finish this is a wonderful service and words can do it no justice. I would profoundly recomend this company to anyone and i will be using them again without doubt. Many thanks Steve.

-------------------------------------------------------------------------------- Order: 4014 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: A great shopping experience, I recommend it to other Lladro collectors.

-------------------------------------------------------------------------------- Order: 4008 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: very helpful w questions re lladro assurance policy---saved 40% over usa purchase---delivery air @ no extra$$ 2 days dor to door

-------------------------------------------------------------------------------- Order: 3995 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I cannot fault the service and efficiency of JBE Joier, First class and will certainly deal with him again. Many thanks

-------------------------------------------------------------------------------- Order: 3991 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Having purchased three figurines from JBE Joier and had them shipped to Japan, I am quite satisfied with the purchase. The people are very polite. I made some enquiry before I set forward my order, and their response was very quick and appropriate.

-------------------------------------------------------------------------------- Order: 3977 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3968 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3961 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent store to work with. Customer service is excellent. You have to work with them to believe me. Wish there were more people like JBE Joier.

-------------------------------------------------------------------------------- Order: 3959 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Terrific attention to my order - really, very easy and a pleasure to purchase such a delicate item through them. I received the figurine one week after I initially spoke to JBE Joier and am very impressed with how it was packaged. The folks at JBE Joier were professional and nice when I initially spoke with them, they discussed the pieces I was considering with me that any qualms I felt about international delivery, etc. dissipated and I felt completely confident ordering. The store remained diligent about responding to my questions while the figurine was delivered (even over the weekend) and I just felt that the service was very personalized (they wanted to know that I had received it and were glad that I was happy with the figurine). This was a wedding gift so it was important to me to have it delivered securely and quickly, packaged well, and that it comes from an authorized dealer so the couple has all the authenticity information from LLadro. Thanks again.

-------------------------------------------------------------------------------- Order: 3951 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: From start to finish a smooth transaction. I haqve purchased from them several times without any problem.

-------------------------------------------------------------------------------- Order: 3944 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: We Have been very pleased with the ease of placing the order, the shipping and the customer service. They always respond to our inquires promptly. We will continue to build our Lladro collection by purchaing them through JBE Joier.

-------------------------------------------------------------------------------- Order: 3943 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body:

-------------------------------------------------------------------------------- Order: 3936 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I purchase (2) two pieces of LLadro from JBE Joier LLADRO I ordered the product online. They sent a confirmation email as soon as I finished reading my other mail, right away. They emailed me with an estimated shipping date, the total amount due. When the items were shipped, they email me confirming the shipping date and delivery day. My items arrive as they advised, the packing was intact and in very good condition considering the route it had to take to get here, my porcelain figurines were as beautiful as the picture, and the prices less than department store I will and plan to order from them again. MY ORDER TOOK PLACE SOME MONTHS (3) AGO BUT BECAUSE OF UNFORTUNATE CIRCUMSTANCES I WAS NOT ABLE TO WRITE MY REVIEW, I DO HOPE YOU WILL ACCEPT THIS WITH MY THANKS.

-------------------------------------------------------------------------------- Order: 3934 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3931 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My experience with JBE Joier LLadro was excellent. Everything was on time and their price was the best in the market. Considering that the products came from overseas is even more satisfying to know that there still people that care about their customers. Keep up the good work.

-------------------------------------------------------------------------------- Order: 3925 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very fast and reliable service!

-------------------------------------------------------------------------------- Order: 3924 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Better than expected! Excellent service and product. Shipped from Spain to U.S. and arrived in 3-4 days in perfect shape. This was a gift with a crucial arrival date, Xavi took care of this order and responded to each email in a very timely manner. You wont go wrong with this company and the price was the best!

-------------------------------------------------------------------------------- Order: 3916 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The best quality...package with great care.

-------------------------------------------------------------------------------- Order: 3913 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3907 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I RECENTLY PURCHASED A LLADRO FIGURINE FROM JBE JOIER AND WAS EXTREMELY SATISFIED. THEIR CUSTOMER SERVICE WAS EXCELLENT AND I RECEIVED MY ORDER IN PRISTINE CONDITION. I WOULD DEFINITELY ORDER FROM THEM AGAIN.

-------------------------------------------------------------------------------- Order: 3898 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A transaction, highly recommend, excellent communication.

-------------------------------------------------------------------------------- Order: 3885 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3884 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: a very professional site to work with. Very helpful and friendly. Always prompt in answering my e-mails. Would definitely use them again!

-------------------------------------------------------------------------------- Order: 3883 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Fisrt class service. Quicker & easier than going to a shop.Will buy again without hesitation. WELL DONE.

-------------------------------------------------------------------------------- Order: 3881 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: JBE Joier was a pleasure doing business with. They offer excellent customer service and quick shipping. I would highly recommend them to anyone looking for quality merchandise. I look forward to doing business with this fine establishment again in the future.

-------------------------------------------------------------------------------- Order: 3872 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3869 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A trouble free transaction with excellent service and delivery - I shall be dealing with this company again .

-------------------------------------------------------------------------------- Order: 3846 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I purchased a Lladro figurine from this vendor with excellent results. Email inquirys were answered promptly and with the utmost curtesy. The product was offered at a competitive price and shipped when promised. I would not hesitate to recommend JBE Joier. This transaction exceeded my expectations.

-------------------------------------------------------------------------------- Order: 3832 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great price, they kept in contact with me when they shipped, and it was easy to order. I trust them and will order several more pieces. The only bad thing is that the package smelt like smoke, which aired out, but they smoked around my Lladro which I wasnt happy about.

-------------------------------------------------------------------------------- Order: 3826 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thank you so much for the opportunity to rate this vendor. I have some experience with purchasing over the internet but little in international purchases. JBE Joier went above and boyond to offer a competitive price on my purchase. Their website is very informative and useful and their staff is friendly and very helpful. Thanks!

-------------------------------------------------------------------------------- Order: 3815 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was exceptionally pleased with the price, delivery and ease of ordering. Since we order at least one Lladro a year, I will continue to use this dealer. No problems, no hassle and delivery on time in perfect condition. Gerald L. Byrnes

-------------------------------------------------------------------------------- Order: 3809 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The lladro was extremly beautiful. I have used this company before due to their prices & customer service. From, Dara

-------------------------------------------------------------------------------- Order: 3801 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Best price anywhere for this piece. Delivery was prompt, free, and the packaging was quite effective in keeping the piece protected - no breakage here. Good customer service, too. I would definitely do business with this seller again.

-------------------------------------------------------------------------------- Order: 3799 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3787 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My mother wanted to buy me a wedding lladro but they are very expensive in NYC, so I looked on line and found this website. The price of the piece I ordered was $160 cheaper than the store we usually buy them from here in NYC. Immediate emails were sent to me after we ordered and wonderful customer service. I emailed Xavi that I needed my piece before my bridal shower and he worked it out and I got it in time for my party. Thank you again. I will tell everyone about this website.

-------------------------------------------------------------------------------- Order: 3785 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is the fourth item I have bought from JBE Joier Dealer and I have been very, very satisfied. I intend to buy more items from them in the very near future.

-------------------------------------------------------------------------------- Order: 3775 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3768 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: I am extremely happy with JBE Joier. Their service was terrific. They carried out all of their promises. Browsing their shop was slightly less than perfect, but probably because of the high number of items that they sell and the difficulty of finding / categorizing the items. I would highly recommend JBE Joier to anyone considering purchasing Lladro products.

-------------------------------------------------------------------------------- Order: 3761 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: From the very first contact to delivery of my order the service and communication was excellent. My e-mails were answered quickly and I was kept fully informed regarding the progress of my order. The goods were well packed and arrived promptly. I can highly recommend this company and will certainly be using them again.

-------------------------------------------------------------------------------- Order: 3756 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: After I placed my order, I received several e-mails telling the status of my order, including when it shipped. It arrived quickly and in good condition and was packed well. Overall, it was a good experience and I would do business with this seller again.

-------------------------------------------------------------------------------- Order: 3753 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thank you very much--------ease of ordering, quickness of delivery. One couldnt ask for more!

-------------------------------------------------------------------------------- Order: 3751 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The customer service was fantastic. My overall shopping experience was excellent and I would recommend this shop very highly.

-------------------------------------------------------------------------------- Order: 3750 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: The only issue I had was when I could not track the package coming from Spain. I was extremely pleased with the Lladro, it was well packaged, and I could not find it anywhere on the internet for a better price. The ease of purchase was easy and smooth, I would definitely recommend doing business with this dealer.

-------------------------------------------------------------------------------- Order: 3749 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent communication with questions and concerns. Top quality service & merchandise received.

-------------------------------------------------------------------------------- Order: 3740 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: JBE Joier was absolutely wonderful to deal with! First off, after searching the internet for the best prices on Lladro figurines, JBE Joier came in at the CHEAPEST prices around, they included shipping as well! Plus, each and every time I contacted JBE Joier via email regarding a question about purchasing, payment, costs, etc, JBE Joier always responded within that same day. Without a doubt, JBE Joier was wonderful to deal with!!!!!!

-------------------------------------------------------------------------------- Order: 3737 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: A wonderful experience. Shipping arrived when promised, it arrived safely and in excellant condition. My e-mails were answered in prompt fashion. The ease with which my order was exacted will be rewarded with follow up orders. Thank you one and all.

-------------------------------------------------------------------------------- Order: 3736 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was a little nervous about ordering such an expensive item over the internet, and from another country. I emailed the seller a couple times and my questions were promptly answered...even on the weekend. The seller kept me informed of the status of my order. My item was shipped securely. The transaction went perfect and my daughter and I love the LLadro bride and groom figurine.

-------------------------------------------------------------------------------- Order: 3735 Rating: Good Comments: Price Rating: Good Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: OK Title: Body:

-------------------------------------------------------------------------------- Order: 3732 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is an excellent dealer. From the time your order is placed, they keep you informed of every step in their delivery process. Merchandise has always arrived in good condition.

-------------------------------------------------------------------------------- Order: 3729 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I found JBE joier excellent company to deal with.Very happy with my purchase. Having never ordered of internet before i would like to thank Xava for all is help and patience. A very happy cutomer.

-------------------------------------------------------------------------------- Order: 3726 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This is the second purchase I have made from this merchant, and both times have been they have met and exceeded my expectations. It has been like shopping with someone in the neighborhood.

-------------------------------------------------------------------------------- Order: 3725 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3721 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Feedback from merchant re my questions prior to ordering was prompt and helpful. I would definitely order from them again.

-------------------------------------------------------------------------------- Order: 3720 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: THEY WERE COURTEOUS, INFORMATIVE AND EXTREMELY PROMPT IN REPLYING.

-------------------------------------------------------------------------------- Order: 3712 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3703 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3697 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: YAHOO, I received quick and courteous service from JBE Joier right from the begining of the order. I would definitely do business with them again.

-------------------------------------------------------------------------------- Order: 3695 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: My experience with JBE Joier LLadro was top notch. I found their prices to be the best and sent them a number of inquiries which they answered quickly and professionally. My Lladro was delivered within a week of the order.

-------------------------------------------------------------------------------- Order: 3689 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I live in Auckland, New Zealand and ordered the piece called Fishing with Gramps. Even once I paid our goods & services tax (GST) on this item it was still several hundred dollars cheaper than buying it in New Zealand. I found JBE Joier excellent to deal with, I was amazed at how quickly they responded to my emailed queries. It took 9 days from the time I placed my order to the time I received it. At the time I ordered, the piece wasnt actually in stock so they did everything they could to get the item to me. Reading all the reviews on their website, I thought that it all sounded too good to be true but I can happily add my glowing report to the list. Well done JBE Joier! (Xavi in particular). I will definately be using your service again.

-------------------------------------------------------------------------------- Order: 3665 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This transaction was exceptionally easy and was far beyond the service I expected. It was both quick and easy and I was kept informed at all times by e-mail. It has also made me realise that I will never again struggle home from holiday with Lladron when it can be delivered to the door in less than 7 ays from ordering. I wish this company every success in their business andI am glad I found them!

-------------------------------------------------------------------------------- Order: 3664 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3658 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3652 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent Customer Serivce Department and quick turnaround. I highly reccommend this dealer of Lladro.

-------------------------------------------------------------------------------- Order: 3630 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3611 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I received the figurine yesterday and gave it to my wife. It was in perfect condition and she was just thrilled. Thank you very much. Your service is excellent. Next time I will order earlier to accommodate the potential case of its out of stock, but your price and attention to detail are very refreshing. Again, thanks.

-------------------------------------------------------------------------------- Order: 3609 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Everything Excellent including my personal assistant Xavi. Thank you------- Richard Fertil

-------------------------------------------------------------------------------- Order: 3597 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3578 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have used JBE Joier LLadro dealer on several occasions, and I have always been more than please with the product and service I received. I give them a n AAA Thank you! Pat M.

-------------------------------------------------------------------------------- Order: 3563 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I would definately purchase from them again. Very good experience

-------------------------------------------------------------------------------- Order: 3544 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body: We were a little concerned with ordering such an expensive porcelain piece from a foreign dealer, sight unseen. But FEDEX delivired the item on the day and time that was specified, and the item was in perfect condition. We would not hesitate ordering from this merchant again.

-------------------------------------------------------------------------------- Order: 3540 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I received my merchandise sooner than expected, in perfect condition for a highly competative price! I highly recommend JBE Joier for Lladro purchases.

-------------------------------------------------------------------------------- Order: 3525 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: OK Title: Body: I will definitely use this merchant in the future when I need to buy another Lladro. They were fast and sent e-mails keeping me informed about the shipping/delivery status. The price was a pretty good deal compared to other merchants and the item came well-packaged. It was also delivered quickly without any problems. I did not have to use the Customer Service line, so that is why I put a 3 for neutral since N/A wasnt available.

-------------------------------------------------------------------------------- Order: 3520 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was totally satisfied.

-------------------------------------------------------------------------------- Order: 3519 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great buy and transaction!

-------------------------------------------------------------------------------- Order: 3515 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: JBE Joier LLadro Spanish Official Dealer provided excellent customer service at a great price. Ordering was easy. They did an excellent job packing my statue -- it arrived in perfect condition. They also followed up to be sure I was completely satisfied.

-------------------------------------------------------------------------------- Order: 3510 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Merchant was extremely attentive and appeared very concerned I received my product in a timely and undamaged matter. They sent several follow up e-mails until I received the shipment. Price was outstanding compared to anywhere else in the US. Free shipping locks in this being the best way to purchase Lladro.

-------------------------------------------------------------------------------- Order: 3509 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3506 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great communication. Fast and safe delivery. Beautiful product. I would do business with JBE Joier again and I would recommend them to friends.

-------------------------------------------------------------------------------- Order: 3503 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Very happy with this transaction

-------------------------------------------------------------------------------- Order: 3496 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The item I bought was packed very well, and having it shipped via Fedex was very nice. There was excellent communication allowing me to be informed what the status of the piece at all times. Though when opening the box, the color was not as I had imagined shopping on the website, I am content none the less, and plan to do business again.

-------------------------------------------------------------------------------- Order: 3490 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3481 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent figures at great prices!

-------------------------------------------------------------------------------- Order: 3478 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The sales people are very kind and helpful. I was kept apprised of the status of my purchase-i.e. email transaction received, order being processed, order shipped out today, etc.. My shipment arrived very quickly (a couple of days-oversees!), and was well-packaged. Great service!

-------------------------------------------------------------------------------- Order: 3474 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I had quite a few questions and they answered them all promptly. The item was shipped on time and was wrapped securely. I was very happy with the experience.

-------------------------------------------------------------------------------- Order: 3469 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: It was a pleasure to order and recieve my lladro from JBE Joier. I also made a friend with Xavi and incase I have a problem That is where I shall go. Actually I am waiting for the arrival of my next lladro--- the tired Friend

-------------------------------------------------------------------------------- Order: 3468 Rating: Good Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: Good Title: Body:

-------------------------------------------------------------------------------- Order: 3464 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body: I dealt with Xavi, who was personable and quite lovely. He spoke English beautifully and took quite a personal interest in the order.The service,price and shipping was wonderful,and the figurine arrived in perfect condition.

-------------------------------------------------------------------------------- Order: 3459 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The service was super. They answered my e-mail questions immediately and kept me informed of the status of my order. The price of the article was one of the best that I found in the web.

-------------------------------------------------------------------------------- Order: 3454 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I was concerned with purchasing overseas. I emailed questions as to product availability, quality of product and shipping. I received a prompt reply (within 1/2 hour). Ordering was simple. The item arrived within the 1 week time and by FedX as promised. The price wasnt the lowest I found but was lowest and available. I received an order confirmation and shipping notice. The item arrived in excellent condition. I am comfortable buying from this company again.

-------------------------------------------------------------------------------- Order: 3447 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3444 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The only negative at all was that the box was not in original condition, but that is likely because it was opened in Customs. Otherwise, great service, great price, quick delivery - I will order again when in the market for a lladro!

-------------------------------------------------------------------------------- Order: 3439 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3435 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Quick response to emails. Great price. Fast shipping. Very pleasant buying experience. Would be glad to purchase from this vendor again.

-------------------------------------------------------------------------------- Order: 3431 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great site to get figurines from and EXCELLENT service

-------------------------------------------------------------------------------- Order: 3429 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This merchant was absolutely wonderful. I had problems with my credit card accepting an over seas purchase and he was very patient and helpful. The price was far better than any other price on the net. I would definately do business with this merchant again, wonderful experience.

-------------------------------------------------------------------------------- Order: 3425 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3423 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Good Ease Of Purchase Rating: Good Customer Service Rating: OK Title: Body: I recommend notifying customers when items are not in stock and need to be ordered from the factory, along with a projected delivery date. Otherwise, I **do** expect to use the on-line purchase process again.

-------------------------------------------------------------------------------- Order: 3415 Rating: OK Comments: Price Rating: Excellent Shipping Options Rating: OK Delivery Rating: OK Ease Of Purchase Rating: Good Customer Service Rating: Excellent Title: Body:

-------------------------------------------------------------------------------- Order: 3413 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: This was my first experience ordering on=line and I found it very easy. I was totally satisfied with the acknowledgement of the order and the care taken that everything was delivered to my satisfaction. Excellent people to deal with. It was a great first experience!

-------------------------------------------------------------------------------- Order: 3411 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Excellent customer service. Will do business with again.

-------------------------------------------------------------------------------- Order: 3405 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Indeed a pleasure to do business with!

-------------------------------------------------------------------------------- Order: 3403 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: OK Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: the merchant was very good in responce to email to them and keeped us informed ,but failed to give notice of fed ex number as promised..got a good surpise when answered the door .Took 1 month from order to door step. I will buy again from this merchant

-------------------------------------------------------------------------------- Order: 3401 Rating: Good Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Bad Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: Nowhere in the shipping or details did it say that they had to wait to get it from the factory. All it said is that it would arrive within 10 days. It actually took almost 30 total. Other than that, it was a great shopping experience.

-------------------------------------------------------------------------------- Order: 3392 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Great service for a merchant from across the sea.

-------------------------------------------------------------------------------- Order: 3384 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Thank you so much for such a fantastic shopping experience with your on-line store. Your customer service, speedy delivery and excellent price are the reasons why I will be buying from you again... I will be in Spain this year and look forward to calling into your store.. Keep up the fantastic work, and thank you so much for making our wedding day extra special.. John

-------------------------------------------------------------------------------- Order: 3379 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: I have been delighted with my purchases from JBE JOIER and cannot fault the excellence of their service. I would not hesitate to use their services again. I must mention Xavi who was especially helpful in answering my queries at all sorts of times and very prompt in replying.

-------------------------------------------------------------------------------- Order: 3378 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Excellent Delivery Rating: Good Ease Of Purchase Rating: Excellent Customer Service Rating: Good Title: Body: The package was received in very good condition, that was because the packing ensured the safety of such a delicate figurine--Clown in Love. The pricing structure was excellent, cheaper than I could purchase in stores in the USA, an added feature was NO shipping costs.My total cost was 83% of the price in our local store, thank you. If the need arises again to purchase more fine ceramics, I will not hesitate to buy from you, also I will highly recommend you to my friends and associates. Regards Brian M. Southern California, USA.

-------------------------------------------------------------------------------- Order: 3377 Rating: Excellent Comments: Price Rating: Good Shipping Options Rating: Excellent Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: The merchant did everthing they said they would do and did it in a timely manner. They respondly promply and courteously to any inquires I had concerning the item purchased. Item purchase was very well packaged to prevent damage during transit from Spain to Texas. Regards, HRW

-------------------------------------------------------------------------------- Order: 3376 Rating: Excellent Comments: Price Rating: Excellent Shipping Options Rating: Good Delivery Rating: Excellent Ease Of Purchase Rating: Excellent Customer Service Rating: Excellent Title: Body: Wonderful experience. Follow-up was excellent as was the price and the ease of ordering. Packaging was outstanding both inside and outside the shipping box.